Uniguest is the single-source leader of information delivery solutions on digital platforms.
For 30 years, Uniguest has been dedicated to elevating customer satisfaction and their access to important, timely and accurate information for some of the world’s most recognizable brands. Our expertise in total device management and information delivery solutions enable companies to effectively communicate with their audiences on any device, anywhere, at anytime.
Uniguest’s communication touchpoint products are cyber secure and powered by the Uniguest Platform. We have integrated solutions for business centers and public-use computers, digital signage and interactive kiosks.
We remind ourselves every day that while your business is your customers, our business is keeping them connected to you. That’s why we are truly an end-to-end solution provider – so you can focus on what you do best. We’re your single point of contact, and the company you can count on 24/7/365 to manage and support your personalized solution.
When we become your strategic partner, you’ll see how our promise to exceed your expectations will help improve your customers’ satisfaction and build your business like never before.
Uniguest at a Glance
SIZE AND SCOPE
Uniguest has more systems deployed and five-star relationships with every major hospitality brand than any other provider in the industry. Uniguest’s current footprint of managed and supported devices has 25,000+ placements at 15,000+ client locations in 60+ countries.
Uniguest‘s content and device management platform, Unicore™, sets the industry standard for remotely managed information touchpoints. The platform has been used for nearly a decade to manage hundreds of thousands of devices across multiple languages in dozens of countries.
Uniguest’s extensively-trained, fully-certified in-house technical support team, the UCrew, is available to you 24/7/365 by phone, email and live chat. The UCrew is many times larger than the entire organization of our nearest competitor in the business center category.
Uniguest has developed the broadest and deepest global business relationships with industry-leading Hospitality partners, as compared to our competition. We have exclusive relationships and brand mandates with leading Hospitality brands, including Hilton Worldwide, Marriott International, Choice Hotels International, among others.
For 30 years Uniguest has been at the forefront of how information and services are provided to Hospitality guests, from printed in-room guest services directories to high-tech business centers, and now with fully managed solutions for a variety of devices. It is because of this, Uniguest’s expertise is regularly sought by the leadership teams of consumer-facing brands to execute the development of content, design, implementation and support of next generation guest-enhancing touchpoints.
DEPTH OF ORGANIZATION
Uniguest is led by an experienced management team with a track record of success across key business segments: hospitality, franchising, technology, marketing. The company has a strong balance sheet and has significant capital to fuel future growth. Uniguest’s corporate headquarters has over 100 employees with another 50 representatives based throughout the U.S.