THE ALL-NEW PUBLIC-USE COMPUTING SOLUTION FROM UNIGUEST

Better cybersecurity. Better experience. Better support. A lot more aahhhhhh...
Uniguest Connect

Now powered by Secured Advantage 10, a Uniguest Connect public-use computer is the most secure, flexible, and feature-rich solution ever to be deployed.

LEARN MORE ABOUT

UNIGUEST
CONNECT

Contact Uniguest to get your next-generation public-use technology powered by Secured Advantage 10




Uniguest Connect and hospitality

Uniguest Connect continues to be the hospitality industry’s leading public space solution because hoteliers across the globe are choosing a simple, secure, and reliable path to drive guest satisfaction and defend its technology investment against the potential chaos caused by malicious users and cyber threats.

For hotel guests and visitors, the Uniguest Connect public-use workstation is a complimentary, session-based service that provides a safe and intuitive computing experience while surfing the web, connecting to social media, and printing boarding passes.

NEW BEST-IN-CLASS ENHANCEMENTS:

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Real-time device monitoring and proactive alerts enable Uniguest to rapidly identify and address potential issues

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User acceptance of terms grants access to the kiosk and limits the hotelier’s liability

More cybersecurity measures to protect computer hardware and user privacy

Multiple browser options to help minimize website incompatibility

A complete redesign of the user interface

Progressive content filtering constantly evolves to intercept the proliferation of inappropriate websites and images

More options to engage guests and visitors through brand promotions, loyalty programs, services, and amenities

Powered by the all-new
Secured Advantage 10 platform

The Uniguest Connect public space solution is now powered by our exclusive and all-new, next-generation software platform, Secured Advantage 10. It is built from the ground up to protect the most innocent guest users while defending against the most malicious users and cyber threats.

Everything about Secured Advantage 10 is new and better. Better cybersecurity, a better brand experience, and better tech support. A few of its best-in-class enhancements include:

  • More cybersecurity measures to protect user privacy, computers, and printers
  • Progressive content filtering constantly evolves to intercept the proliferation of inappropriate websites and images
  • Session-based refresh deletes all locally-stored files upon logout or a preset duration of inactivity, then restores the computer to its fixed configuration state
  • Real-time device monitoring and proactive alerts enable Uniguest to rapidly identify and address potential issues before they become problems

More options to engage guests and customers.

The interface is entirely new too, with more options to engage guests and customers through brand messaging, promotions, and loyalty programs.

Uniguest Connect

Compatible with Windows 10 and Mac OS

Uniguest Connect is compatible with the Windows 10 and Mac OS operating systems. It is available from Uniguest pre-installed on a new Lenovo M series AIO PC with a lightning fast solid state drive (SSD) or an Apple iMac. We also offer a variety of black and white, color, and multifunction printers to complete your solution.

Uniguest will ship everything you need to get started. Just set it up and schedule your activation appointment, or if you prefer, we can arrange on-site installation and activation.

If you have a Windows 10 PC or iMac that meets our minimum system requirements*, we can convert it to a Uniguest Connect+ business center solution powered by Secured Advantage 10.

*MINIMUM SYSTEM REQUIREMENTS
Windows-based computers: Windows 10 Pro (64-bit) | At least 4GB of RAM | Dual Core i3/AMD processor (or better) | Solid state drive (SSD) with at least 40GB of free space
Apple iMac: Mac OS 10.12 (Sierra) | At least 4GB of RAM | Was purchased in 2011 or later | At least 20GB of free hard drive space

24/7 Technical Support

Our in-house technical support team, the UCrew, is available 24/7 by phone, email, and live chat to assist customers — and their guests and visitors — from our global support center in Nashville, TN.

The UCrew maintains best-in-class technical support as measured by abandoned call rates, call wait times, device uptime, and service level agreements.

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