Your technical support team, the UCrew, is always ready to assist.
As important as having information services that your guests expect, so is making sure everything works flawlessly. That’s why we have the UCrew, our in-house technical support and service team based at our U.S. headquarters. They’re ready to assist you every minute of every day and night. Our energetic 75+ member staff is only comprised of experts who are fully certified to resolve any problem. That means complete support through configuration, installation, remote monitoring and troubleshooting.
- 24/7/365 live support by phone and email
- PC and Mac certified
- Skills-based call routing and tiered service levels
Visit our UCrew support page to complete a form or call a UCrew team member at (800) 467-1218 option 2.