BUILT TO PROTECT AND SERVEUniguest is a leading technology solutions provider of secure managed kiosks across multiple industries.
THE UNIGUEST STORY
Nashville-based Uniguest is the leading provider and trusted integration partner of secure managed technology solutions to companies in the hospitality, business services, senior living, community living, fitness, financial services, gaming and educational industries. Turnkey consumer-facing technology solutions include hardware sales, software installation, and 24/7/365 technical support for public-use computers, digital signage, boarding pass stations, tablets, and remote printing. Uniguest strives to help its clients deliver a consistent brand experience to their guests and customers that are safe from cyber threats, viruses and malware.
Established in 1986 as U.S. Hospitality, the company produced advertising-based in-room guest directories for the hospitality industry. In 2005, the company introduced free public-access computers to hotels. U.S. Hospitality acquired Uniguest in 2009 and expanded its offerings to a variety of fully managed and supported technology solutions including public-use computers and digital signage.
Uniguest has earned more brand mandates with major hoteliers than any other provider in the industry and is constantly redefining the gold standard of public-use kiosks to ensure the technology meets the demands of tech-savvy users as well as withstands ever-evolving cyber-attacks.
In 2013, private equity firm Atlantic Street Capital acquired Uniguest to further accelerate the company’s growth and expand its technology offerings beyond the hospitality industry.
In a strategic effort to consolidate the consumer-facing technology market in hospitality, Uniguest completed a series of four acquisitions in 2015 and 2016. Acquisitions included Vertical Systems, Inc. (VSi), Ascension Software, Eleven Wireless, and Showcase Technologies.
Today, Uniguest manages and supports more than 27,000 guest-facing technology devices across 15,000 client properties in 68 countries, representing more than 85 million unique guest experiences each year.
A single-source provider who works with a global network of strategic partnerships to deploy solutions.
Our exclusive security and guest experience platform, Secured Advantage, powers kiosks around the globe.
Our flagship kiosk, Uniguest Connect, is the hospitality industry’s leading public space solution.
Technical support is provided by our in-house team. 24/7 assistance is available to customers, guests, and visitors.
UNIGUEST BY THE NUMBERS
We Drive Brand Engagement
and Guest Satisfaction
Uniguest is trusted by its customers, some of the world’s most well-known brands, to protect their most innocent users — guests and visitors — and defend against the most malicious users and cyber threats.
The company’s innovative security and guest experience platform, plus its world-class service and support capabilities, has earned it more brand mandates, brand standards, master service agreements, and large-scale rollouts than any of its competitors.