Postings from our Uniguest team

Read the latest postings from our Uniguest team

What Is the Internet and How Does It Work?

Many people think of the “internet” and the “World Wide Web” as the same thing. However, the two are very different from one another, yet still related. The internet is a system of many physical devices interconnected with one another, such as cables, computers, wireless radios, specialized communications hardware boxes, and even space satellites. The sole purpose of the internet is to move digitized information (or data) from one place to another. A similar system is the electrical grid, which is made up of many physical devices connected to one another with copper wires that moves electricity from one place (a powerplant) to another (a home or business).

The World Wide Web is one of many internet-based services we use every day. Other internet-based services you may be familiar with are email, instant messaging, and music streaming. These other services are typically accessible in a web browser, such as Chrome or Safari, even though they are not the same as the web. The reason for this is you can use a web browser to control other internet services that are not the World Wide Web. The browser gives end users a straightforward way to “tell” various internet services to start sending data to you.

At its most basic level, the internet works by interconnecting many different electronic devices, providing electricity to all the devices and then providing special instructions that these electronics automatically execute and repeat. The special instructions will vary based on what internet service you want to use, but all of them contain the same basic set of instructions that tell the electronic device how to talk to other electronic devices which form the internet.

Thanks to the internet, Uniguest can provide global support, leveraging modern technologies to speak and collaborate in real time with our team members in other countries and states to deliver better support and products.

For a more technical and in-depth explanation of how the internet works, please refer to this white paper by Rus Shuler.

Jesse Boarman
Tier III Technical Lead

Emerging Markets

In 2018, Uniguest is expanding its solution offerings outside of our hospitality heritage into new and promising markets. This business is defined as “Emerging Markets” to appropriately depict areas in which we find there to be similar needs as the hospitality market we have been serving for more than three decades.

While Uniguest will continue to serve and address the needs of its hospitality customers, the Emerging Markets segment will continuously evolve to address the differences in client expectations. Our team is incorporating new processes and customized offerings while leveraging and extending our existing solutions to serve more industries.

Uniguest is already serving clients in retail, apartment and senior living sectors. The retail sector is seeing a great opportunity to provide their customers with public-use kiosks as revenue-generating print and on-the-go work stations. In senior living and apartment communities, there is a need for simplified mobile print and internet access as well as the opportunity to redefine the user interface and resident requirements.

Today we are just scratching the surface with installations in over 1,500 community living and retail locations, and we look forward to exploring opportunities across new and emerging industries.

Steve Delcarson
EVP – Emerging Markets