EASYSTATIONTurn your Business Station into a profit center by charging for every minute and every print
Easystation is a self-service software solution that accurately tracks the billable activities of a Business Station/Print PC. Every minute and every print is tracked in real-time so customers know exactly what charges to expect, and centers capture all of their revenue.
LEARN MORE ABOUT
Contact Uniguest for more information on the Easystation self-service software solution
How it works
A secure usage session begins when a customer swipes their credit/debit card, or another type of valid access card, to use the billable print services. The customer simply logs out to complete their session.
During the system refresh, Easystation fully restores the workstation to its base setting, which means the customer can be confident that all session-related data — their credit card information, passwords, browsing history, files and cookies (among others) — is deleted.
Why it makes sense
With a little investment, you can expect a strong ROI, quick. You can increase revenue and promote other store services from these devices.
Plus, store associates will have more time to focus on tasks that drive customer satisfaction instead of contesting charges and troubleshooting.
Revenue flows directly into your Chase Paymentech account — no more charging at the POS
Credit/debit card data is encrypted at swipe (before data is sent to the PC) — exceeds PCI regulations
Automated, accurate billing of usage time, and print jobs by black & white, color, paper size, and format
A safe and secure computing environment
A consistent self-service experience and intuitive user interface
Minimal software maintenance
Technical support is available to your staff and customers 24/7/365 by phone, email, and live chat
Eliminates store associate’s involvement and customer disputes
Low monthly service and support fee
Promotes store services with a branded screensaver
The Easystation solution is provided by an approved vendor to The UPS Store®
Customer access to Web browsing and email, office productivity applications, boarding pass printing, and more
Secure platform shell ensures customers cannot permanently alter system settings and download viruses, malware, etc.
Session-based security and reset to base setting protects customer privacy and deletes all data
Remote monitoring allows the store associate (administrator) to see time usage and charges accumulating in real-time
Merchant Link embedded encryption, fully PCI compliant
Supports up to seven languages
Powered by the all-new
Secured Advantage 10 platform.
Easystation is powered by our exclusive and all-new, next-generation software platform, Secured Advantage 10. It is built from the ground up to protect the most innocent guest users while defending against the most malicious users and cyber threats.
- Everything about Secured Advantage 10 is new and better. Better cybersecurity, a better brand experience, and better tech support. A few of its best-in-class enhancements include:
- More cybersecurity measures to protect user privacy, computers, and printers
- Session-based refresh deletes all locally-stored files upon logout or a preset duration of inactivity, then restores the computer to its fixed configuration state
- Real-time device monitoring and proactive alerts enable Uniguest to rapidly identify and address potential issues before they become problems
24/7 technical support
Our in-house technical support team, the UCrew, is available 24/7 by phone, email, and live chat to assist customers — and their guests and visitors — from our global support center in Nashville, TN.
The UCrew maintains best-in-class technical support as measured by abandoned call rates, call wait times, device uptime, and service level agreements.
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