GUEST ROOM ENTERTAINMENT

Deliver high quality entertainment and media content including live TV streams, video-on-demand content, cable/satellite programming, and music playlists directly to your guest rooms.
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Uniguest’s Tripleplay GRE/IPTV solution includes live TV from multiple regions and sources, Video-On-Demand, completely customizable branded interface, Smart TV applications, Smart TV integrations, and also integrates seamlessly with the most popular property management systems.

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GRE / IPTV

Contact Uniguest to enhance your guest experience with our Guest Room Entertainment solution.

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Live TV Distribution and Delivery

IP TELEVISION (IPTV)

Our solution allows you to securely deliver TV from multiple sources live or recorded via your IP network to any number of guests. Incorporate free-to-air, satellite and subscription TV channels into a single channel line up with the option of creating bespoke channel packages for sale on a room-by-room basis. The same TV services can also be delivered to on-site cafes, restaurants, bars, gyms, elevators and reception areas, complete with digital signage capabilities.

SERVICE GROUPS

Via Tripleplay’s platform, TV channels can be organized by service groups allowing the property to determine which channels are delivered to which room. Allowing the provision of premium offerings or on demand channel packages. This also allows a hotel to deliver languages based on the users preferred language.

ELECTRONIC PROGRAM GUIDE (EPG)

Tripleplay’s IPTV solution comes complete with a customizable electronic program guide. Unique to our solution, we can combine the Meta data and programme listings from multiple sources including free to air, satellite, free sat and subscription based TV channels.

FLEXIBLE DELIVERY

Tripleplay is a software solutions provider and so has a flexibility many other IPTV providers don’t have, this includes the ability to deliver in-room entertainment and digital signage either to set top boxes or to Smart TVs directly. Our IPTV platform is operable with the H-Browser on Samsung, LG and Philips Smart TVs, Amino and BrightSign STBs.

INTERACTIVE IPTV PORTAL

The Tripleplay Interactive IPTV Portal is customizable, allowing any hotelier to create a truly bespoke and unique in-room entertainment experience for guests. Including information pages, messaging and service ordering, our TV portal enables true interactivity between guest and hotel.

Movies and Entertainment

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VIDEO ON DEMAND

Our IPTV and VOD head end server comes with Hollywood encryption standards allowing you to provide movie and TV content to each and every guest room in a safe and secure way. Movie purchases are automatically added to a guest’s bill through integration into a standards based Property Management System.

SMART TV APPS

Tripleplay deployed the world’s first hospitality TV solution on Smart TVs, and now through integration of our TV portal with a Smart TV’s native applications we can enable your guests to access their personal streaming and content accounts through your in-room TV.

Guest Services and Communications

PROPERTY MANAGEMENT SYSTEM (PMS) INTEGRATION

Our platform integrates with a wide variety of Property Management Systems, these include Brilliant, CMS Hospitality, Elektra, EzyRez, Galaxy Lightspeed, Hotellinx, Innquest, Micros-Fidelio, Kinetic, OnQ, ProTel, Reslynx and RMS. 

GUEST INFORMATION

Using our simple to operate Content Management System it is easy to create and manage guest information pages allowing any hotelier to promote services, facilities and up-sell to guests in-room. Our solution can also be used to provide live weather, travel, airline flight data and both local and national news.

24/7 Technical Support

Our in-house technical support team, the UCrew, is available 24/7 by phone, email, and live chat to assist customers — and their guests and visitors — from our global support center in Nashville, TN.

The UCrew maintains best-in-class technical support as measured by abandoned call rates, call wait times, device uptime, and service level agreements.

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