COMPANY LEADERSHIP

 
JEFF HISCOX

JEFF HISCOX

CHIEF EXECUTIVE OFFICER

Jeff Hiscox brings an extensive hospitality technology background with a track record of growing revenue and achieving results. Previously, Jeff served as President and CEO of Newmarket International (hospitality technology) in Portsmouth, New Hampshire, where he oversaw significant company growth in both revenue and EBITDA. After successfully acquiring and integrating six companies into Newmarket, he helped establish a dynamic culture that led Newmarket to be selected as one of the best companies to work for in New Hampshire during the last five years of his tenure.

Prior to Newmarket International, he was the Vice President of Sales at Surebridge/ManagedOps, and most recently was a consultant for mid-market technology companies specializing in coaching, executive leadership mentorship, and growth strategies. Jeff is a graduate of Queen’s University in Kingston, Ontario.

MATT GOCHE

MATT GOCHE

CHIEF OPERATING OFFICER

As the Chief Operating Officer, Matt Goche oversees the development, fulfillment, activations, support and print teams across all Uniguest locations. With a heavy background in technology and experience in growing business across operational, technical, and management positions, Matt has streamlined workflows and processes while leading the support team to achieve best-in-class standards.

He started his career as an Officer in the United States Air Force and later worked at Booz Allen Hamilton in McLean, Virginia, as a technology consultant who led large-scale engagements with the Department of Defense and the Department of Justice. Prior to Uniguest, Matt was Vice President of Global Security Services at Sungard Availability Services in Wayne, Pennsylvania, where he built a cybersecurity business supporting over 600 enterprise clients. Matt received a Bachelor of Science degree in Computer Science from Penn State and a Master of Science degree in Information Technology from the University of Maryland.

GENE REARDON

GENE REARDON

CHIEF FINANCIAL OFFICER

Chief Financial Officer Gene Reardon has extensive experience leading financial and legal teams through periods of rapid organic growth and acquisitions, including but not limited to budgeting, financial and tax reporting, forecasting and analysis, and contract negotiations.

Prior to working with Uniguest, Gene was CFO of Newmarket International, which was acquired by Amadeus Hospitality. Gene worked closely on not only integrating Newmarket into Amadeus but integrating several Newmarket acquisitions as well. Before taking on the role of CFO, Gene first served as Corporate Controller and then VP of Finance at Newmarket.

Gene is a CPA and CGMA, is a member of the American Institute of Certified Public Accountants (AICPA), and received his Bachelor of Science in Accounting from the University of Maine.

LEE HORGAN

LEE HORGAN

CHIEF REVENUE OFFICER

Lee Horgan is a transformational executive focused on building strong teams based on lean, agile principles. Previous experience includes private equity-backed and public companies. He was part of the leadership team responsible for the integration of eight acquisitions while with Amadeus Hospitality (Newmarket International).

He previously held senior leadership positions at Amadeus Hospitality (Newmarket International), including CEO, CTO, and Executive Vice President of Sales. Additionally, he had commercial responsibility for the successful launches of Delphi.Net and MeetingBroker and was instrumental in partnering with clients on several enterprise CRM deployments.

Lee has served on the HSMAI Sales Advisory Board and the MPI Foundation Board. He has a Bachelor of Arts in History from Indiana University.

STEVE RICKLESS

STEVE RICKLESS

TRIPLEPLAY CEO

With more than 20 years of experience in video streaming technology, Tripleplay CEO Steve Rickless oversees the digital signage operations that fall under the Tripleplay and ONELAN umbrellas. Steve is a pioneer of the industry, having worked on the original BT Martlesham video-on-demand trials, as well as the design and launch of the blueprint for digital television to Virgin Media and others within the European cable industry.

He previously held roles at Oracle, Accenture and KPMG, before helping create Tripleplay Services, an IP television and video streaming software company focused on the enterprise market and small operators. With a blue-chip client base spanning 40+ countries and industry specific solutions tailored for education, hospitality, residential, retail and stadium, he works with a successful management team who has helped Tripleplay become one of the dominant digital signage players in the market

TED TEELE

TED TEELE

TOUCHTOWN CEO

Touchtown CEO Ted Teele joined the senior living arm of Uniguest as CEO in 2015 and is responsible for all aspects of the company’s operations. As CEO, he has revitalized the Touchtown product suite and has dramatically improved revenues and profitability.

During his tenure, Touchtown was awarded the Carnegie Science Award for Innovation in Information Technology and has also been named one of the best companies to work for in Western Pennsylvania.
Prior to joining Touchtown, Ted had almost 20 years of experience as CEO or President of high-growth technology companies in various industries.

Ted received a Bachelor of Arts with Distinction from Harvard University, and a Master’s of Business Adminstration with High Distinction (George Baker Scholar) from Harvard Business School.

GILLIAN TIERNEY

GILLIAN TIERNEY

EVP HUMAN RESOURCES

As the EVP of Human Resources, Gillian Tierney brings a strong employee and customer focus to support business goals through developing the company’s most valuable asset—its people. She has extensive experience with employee relations, organizational development, recruitment, training, benefits, merger and acquisitions, compensation, and managing global organizations.

Gillian has held a number of HR leadership positions, previously leading HR for Sprague Energy, Newmarket International (acquired by Amadeus), Bottomline Technologies, and Tecnomatix Technologies.

Gillian spent her early career working in the career development field of higher education and holds a Bachelor of Arts from the University of New Hampshire, a Master’s in Education from the University of Massachusetts, the Senior Human Resource Professional (SPHR) certification, and is a Senior Certified Professional (SHRM-SCP).

UNIGUEST PUBLIC SPACE TECHNOLOGY GUIDE

This tech guide gives you all of the information you need to order, set up, and maintain the public space technology provided by Uniguest.