Tripleplay has deployed digital signage and IPTV solutions across the world in over 50,000 hotel rooms and within student accommodation, care homes, executive suites and mine camps. They’ve built up a wealth of experience in delivering IPTV and Video on Demand services, with their platform delivering a wide array of market leading features.
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Contact Uniguest to learn more about the Tripleplay acquisition and our new IPTV solutions.
LIVE TV DISTRIBUTION AND DELIVERY
IP TELEVISION (IPTV)
The Tripleplay IPTV solution allows you to securely deliver TV from multiple sources live or recorded via your IP network to any number of guests. Incorporate free-to-air, satellite and subscription TV channels into a single channel line up with the option of creating bespoke channel packages for sale on a room-by-room basis. The same TV services can also be delivered to on-site cafes, restaurants, bars, gyms, elevators and reception areas, complete with digital signage capabilities.
ELECTRONIC PROGRAM GUIDE (EPG)
Tripleplay’s IPTV solution comes complete with a customizable electronic program guide. Unique to our solution, we can combine the Meta data and programme listings from multiple sources including free to air, satellite and subscription based TV channels.
BRING YOUR OWN DEVICE (BYOD)
Through our BYOD solution you can enable guests to access all of your hotel’s available TV channels and movies on their mobile device, giving flexibility to take entertainment with them wherever they are on your premises. Accessed via a customised and branded media portal, our solution enables guests to watch content on their mobile phone, tablet or laptop while connected to your hotel WiFi network.
24/7 Technical Support
Our in-house technical support team, the UCrew, is available 24/7 by phone, email, and live chat to assist customers — and their guests and visitors — from our global support center in Nashville, TN. The UCrew maintains best-in-class technical support as measured by abandoned call rates, call wait times, device uptime, and service level agreements.
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